ku998's Privacy Policy

ku998 collects certain necessary information to provide a safe and reliable service. This information comes from three main sources: what you provide directly, information collected automatically while you use the platform, and third-party verification processes.

1.1 Information You Provide

During account registration and use, you provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Payment details — bKash, Nagad, or Rocket account number
• Copies of identity verification documents (if requested)
• Details of communications with support

1.2 Automatically Collected Information

The following technical information is automatically recorded while you use ku998:

• IP address and device identifier information
• Browser type, operating system, and language settings
• Time spent on the platform and pages visited
• Gaming activity logs — bet amounts, game results, etc.
• Session cookies and local storage data

ku998 uses your information only for specific and lawful purposes. We do not collect any information unnecessarily and do not use it for marketing purposes without your permission.

• Account creation and management — keeping your profile active and secure
• Payment processing — ensuring deposits and withdrawals via bKash, Nagad, and Rocket
• Age and identity verification — ensuring only people aged 21 and above can use the service
• Fraud prevention and ensuring account security
• Customer support — assistance via live chat and email
• Implementing responsible gaming policies and monitoring unusual gaming patterns
• Improving platform performance and resolving technical issues
• Complying with applicable laws and regulations

ku998 has implemented industry-standard technical and administrative measures to protect your information. Our security framework is kept continuously updated.

3.1 Technical Security

• 256-bit SSL/TLS encryption for all data transmission
• Sensitive information stored in encrypted form on servers
• Two-Factor Authentication available
• Regular security audits and vulnerability assessments
• Automated alert system for suspicious activity

3.2 Administrative Security

• Only authorized staff have access to the information they need
• All staff are bound by confidentiality agreements
• Regular security training and awareness programs
• Rapid response plan in the event of a data breach

ku998 never sells your personal information to third parties or transfers it for commercial purposes. However, in certain limited circumstances we may share specific information with trusted partners:

4.1 Payment Processors

The minimum information necessary to process financial transactions via bKash, Nagad, and Rocket is shared with these payment providers. They are governed by their own privacy policies.

4.2 Identity Verification Services

For age confirmation and fraud prevention, we may use secure third-party verification services. Only the information required for verification is used in this process.

4.3 Legal Obligations

If we are required to disclose information to comply with a court order, a lawful request from a government authority, or applicable law, we may do so. We will endeavor to notify you of any such disclosure to the extent possible.

The ku998 platform uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies We Use

• Essential Cookies: Required for the basic functioning of the site — maintaining login sessions, security verification, etc.
• Functional Cookies: Remembering your preferences — language settings, display preferences, etc.
• Analytics Cookies: Understanding platform usage patterns and helping improve the service

5.2 Cookie Control

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect some important features of the site.

ku998 retains your information only for as long as necessary. Retention periods are determined based on the type of information, its purpose, and legal requirements.

• Active account data: for as long as the account remains active
• Transaction records: as required by financial regulations
• Customer service conversations: until the dispute resolution period expires
• Security-related information after account closure: for a defined period

After the defined period, information is securely deleted or fully anonymized.

ku998 believes you should have full control over your own information. You can exercise the following rights at any time:

7.1 Access and Copy

You have the right to know what information we hold about you. Upon request, we will provide a summary of your stored information.

7.2 Right to Correction

If your information is incorrect or incomplete, contact us to have it corrected. We will process your request as quickly as possible.

7.3 Right to Deletion

In certain circumstances you may request deletion of your information. Please note that due to legal obligations, some information must be retained for a defined period.

7.4 Objection to Processing

In specific circumstances you may object to the processing of your information. We will review such requests and take appropriate action.

ku998 is intended solely for people aged 21 and above. We do not knowingly collect information from any minors.

Age verification is in place during the registration process. If we become aware that a minor has provided information, we will immediately delete that information and close the associated account.

If parents find out that their child has accidentally registered on this platform, please contact us right away.

ku998 primarily serves players in Bangladesh. In some cases, our technical infrastructure or service providers may be located in other countries. In such cases, we ensure that internationally accepted data protection standards are followed.

Wherever your information is processed, the protections described in this Privacy Policy will apply.

ku998 may update this Privacy Policy when needed. For any significant changes, we will:

• Display the latest update date on this page
• Notify registered users via email
• Show a brief notice about important changes when you access the platform

Continuing to use the platform after changes are made means you have agreed to the updated policy. We recommend reviewing the policy from time to time.

For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us. Our support team is available 24/7 and provides assistance in both Bengali and English.